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Microsoft 365 Copilot Total Service

We support all issues related to Microsoft 365 Copilot introduction, dissemination, and retention. By utilizing generative AI, we improve your business efficiency and productivity.

Inquiries

We support all issues related to Microsoft 365 Copilot introduction, dissemination, and retention. By utilizing generative AI, we improve your business efficiency and productivity.

Do you need help with any of these?

  • Before introduction

    • We do not know what preparations to make.
    • We have gathered information for considering introduction, but it is not definitive yet.

  • After introduction

    • We cannot grasp the detailed usage status.
    • We do not know how to solve the problem in the usage status.

  • We do not know how to solve the problem in the usage status.

    • Although we understand general usage, we have not utilized the service specialized to our operations.
    • We are using Copilot, but we have not yet achieved operational reform in our departments.

We provide consistent support from the introduction of Microsoft 365 Copilot to the dissemination of use and upgraded usage in accordance with the needs of the client.

  • Support for considering Copilot

    Even if a department promoting Copilot lacks adequate resources and knowledge, we support efficient introduction and policy decision with minimal burden.

  • Formulating utilization measures based on actual usage

    We visualize the on-site usage of Copilot and propose measures that suit requirements. We support efficient retention and continuous usage.

  • Supporting the development of Copilot human resources

    Through usage briefings, hands-on training, prompt creation, and Copilot agent development support, we promote usage by employees and improve business efficiency.

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Inquiries

Three reasons to choose Altius Link

  • Companion support that suits your business

    Leveraging our years of experience in building and managing BPO/BPR* operations, we support the Copilot introduction that suits your business.

  • Advanced Microsoft 365 technical knowledge

    Seven hundred staff members familiar with Microsoft products Support for prompt and Copilot agent design and retention

  • Achieving one-stop operation

    We can also support a wide range of BPO operations associated with Copilot introduction and usage.
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*BPR: stands for Business Process Re-engineering to clarify and resolve issues in existing business processes.

[Microsoft 365 Copilot Total Service] menu

1. [Discovery] Support for considering introduction

Support decision-making for Copilot introduction (grasp field issues, training, and introduction decision report)

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2. [Consulting] Visualization of usage status and formulation of utilization measures

Build a dashboard for visualizing Copilot usage in detail and formulate measures based on the usage

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Formulate optimal Copilot utilization measures based on usage status

  • Identify operations with low Copilot usage (personal and non-standardized operations) and promote standardization
  • Analyze operational characteristics in each department and design optimal promotional measures

3. [Boost] Retaining usage by users and improving business efficiency

Support for promoting utilization by employees after Copilot introduction, improving business efficiency, and maximizing effects of introduction

  • Hands-on training

    For acquiring practical knowledge through lecture and practice from the basics to applied usage of Copilot

  • User consultation

    Consultation session for users with specialized staff to resolve questions and issues that face users

  • Community website management

    Set up and operate a website where employees can share prompts and discuss concerns

  • Prompt creation assistance

    Contract service and lecture for prompt creation that meet user needs

  • App creation assistance*

    Contract service and lecture for designing automation apps by combining Copilot with PowerApps, AI Builder, etc.

    *Optional service

Sector/industry Outline of operations
Major trading company While the client was keenly interested in using Copilot for operational improvement, there were issues in available human resources and measures. Our prompt engineer was stationed on-site to design and utilize operation flow for maximizing the effectiveness of Copilot. At present, we provide hands-on support for developing engineers.
Major staff service The client consulted us that their DX promotional department lacked human resources and knowledge for Copilot introduction and dissemination. We started with training for employees aimed at retaining Copilot usage. Its practical program immediately applicable to routine operation contributed to improved usage rate and satisfaction.
Municipality To break through slow usage by staff after introducing Copilot, we established a help desk for supporting Copilot usage and the formulation of guidelines and prompts. We formulated a renovation plan for the internal website for generative AI learning and promoted Copilot usage in the municipal office.

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Please feel free to contact us by telephone or using a form to request documents or explanations on our services.

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