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RPA

We introduce and construct robotic process automation (RPA) and BPO services for automating routine business processes.

Do you need help with any of these challenges?

  • We need substantial time and labor for routine operations, resulting in compromised business productivity.

  • We cannot reduce human error because tasks such as data extraction, transcription, and updating are performed manually.

  • Because we need person-hours on routine operations, we cannot concentrate on planning and implementing business improvement.

We achieve improved business efficiency with automated business processes using RPA.

  • Improving business process efficiency

    We improve business productivity by automating routine operations with RPA. 
    Your operating structure can be strengthened without recruiting costs if the same operation is upscaled.

  • Reducing operational errors

    The service reduces operational errors by using RPA to automate tasks that have involved human errors.

  • Relocating human resources to core operations

    The time and human resources that become available through automation enable clients to concentrate on business quality improvement and additional value planning.

Features of the RPA service

Selecting an optimal RPA tool

Based on our extensive experience in introducing systems, we select an optimal RPA tool that suits the client business and requirements.

Introducing and constructing RPA

Our business analyst who is familiar with the contact center and back-office operations designs an optimal operating process, determines the suitability of the RPA, designs its introduction, and constructs the system.

RPA x BPO service

Along with the introduction and establishment of RPA, we provide outsourced services for contact center and back-office operations to optimize the overall operation by combining human and digital support.

Conceptual diagram of business automation with RPA

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Service offerings

RPA tool

Based on our extensive experience in introducing systems, we select an optimal RPA tool that suits the client business and requirements.

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*We also have experience in other RPA tools in addition to the above.

RPA introduction and ongoing support

We provide one-stop services for RPA introduction and ongoing technical support.

RPA business analysis

Optimizing client business processes
We visualize the process of the target operation and present an efficient business process using RPA.

Trial introduction
Using our operation know-how accumulated over years, we calculate the cost-effectiveness of introducing RPA for the operations to be automated and determine the suitability of RPA introduction into the client’s environment.

Selecting an RPA tool
We identify the tasks to be automated and propose an RPA tool suitable for the client company.

Introducing and constructing RPA

Introducing and constructing RPA
We construct RPA using our experience in RPA introduction and operation know-how accumulated over years.

Provision of RPA x BPO services
For non-routine tasks that cannot be handled by RPA, we provide a combined BPO service with our contact center and back-office operations. 
By providing a one-stop service, we achieve more efficient center operation.

RPA technical support Technical inquiry
Our engineers respond to the technical issues of RPA after introduction.

What is RPA?

By introducing Robotic Process Automation (RPA), tasks that have been manually performed can be automated for improved efficiency, 
resolving workforce shortages and enabling concentration on more advanced and creative operations.

Please feel free to contact us by telephone or using a form to request documents or explanations on our services.