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- Field sales study support service
Field sales study support service
We support on-site information gathering and sales improvement in coordination with BPO.
Do you need help with any of these challenges?
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Because we cannot grasp the actual status of the store, the problem cannot be visualized.
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We are busy dealing with existing customers and are not able to develop new customers.
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We want to expand our sales areas, but the process is difficult because of the absence of branches and partners.
Our one-stop service handles face-to-face and visit operations and making/managing visit appointments.
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Local-based survey and sales promotion support
Through mystery shoppers and store visits, we collect local-specific information and support sales increase.
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Efficiency improvement with inside x field cooperation
By combining contact center-based appointment making with follow-up calls with field services, we improve your business efficiency.
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Nationwide support for field surveys
With our many locations throughout Japan, we support field sales surveys nationwide.
Services we can provide
Mystery shopper
Investigators make on-site visits to conduct various surveys (property and building inspection, questionnaire survey, price survey, etc.).
Rounder
Our personnel visit stores to make sales increase improvements, such as floor design/preparation, POP setting/removal, and facing up merchandise.
Field sales
Our personnel make sales visits to personal homes and companies on behalf of our clients.
Download more on this service
Cross-border back-office service
Ease the pain of back office operations across the border with Relia group's global back-office support
What are field services?
Field services refer to the operations performed on-site by our staff, such as mystery shoppers, store visits, and sales visits. In recent years, coordination between the back office and the field has improved through combination with IT, enabling more rapid staff arrangements and visit result management.
Please feel free to contact us by telephone or using a form to request documents or explanations on our services.